We provide a full range of services: remote and on-site administration of workstations and servers, configuration of network equipment, antivirus protection, data backup, prompt troubleshooting, and user consultations.

We work using agile methodologies (Agile/Scrum). The process includes requirement analysis, architecture design, development, testing, deployment, and further support. You receive regular demonstrations and full control over project stages.

Yes. We analyze your processes, identify bottlenecks, and develop solutions for their automation: from simple scripts and RPA to CRM/ERP integration and creation of specialized software, which increases efficiency and reduces costs.

The cost depends on the volume and complexity of the work. For support, a subscription fee is possible. For development, it's an hourly rate or a fixed project price after assessment. We provide a detailed estimate and transparent reporting.

We sign an official contract, which includes an SLA (Service Level Agreement) for support, guarantees code quality and its compliance with specifications for development, and provides post-release support and bug fixes.

For clients on technical support, a dedicated phone line for urgent requests is available: (35222) 49-7717. You can also write to info@residentzest.com — we respond promptly to all inquiries.